Returns & Exchanges
Returns & exchanges, made simple
Need a different size or want to send an item back? Check the window and condition criteria below, then manage every request from your customer account.
Return window and condition
Items must be unworn, unwashed, and in their original packaging with all tags attached. Returns are inspected on receipt before a refund or exchange is approved.
Manage it in your account
Sign in to view your order history, track returns, and start an exchange for a different size. Your saved addresses are ready at checkout.
Step by step
How to return or exchange
01
Sign in and start
Open Order history in your account, select the item, and choose Return or Exchange for a different size.
02
Pack it securely
Place the unworn item in its original packaging with tags attached, and include the printed return slip.
03
Send it back
Follow the tracking steps in your account to dispatch the parcel. Your order status updates as it moves.
04
Refund or exchange
After inspection, your refund or replacement is processed, and you receive a confirmation email.